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Safety policy

Höfn - Local Guide offers outdoor activity tours in a country with ever changing weather, it actually changes so fast that Icelanders joke about it. They advise their guests who don't like current weather conditions to wait for five minuets and it must likely have changed then!  But our clients safety is not a joke and our number one priority is their, and our guides safety. So please read further on.

Change or cancellation of tours

All guides from Höfn - Local Guide have experience and knolwledge of the tour they manage as well as a sertified First Aid licence. Our guides have the authority to change and/or cansel tours for safety reasons. Our guides evaluate the weather forecast and conditions and assess the situation. They base their assessment on their knowlecge and experience of the area. A cancelation or change can apply when the weather changes for the worse, if the weather forecast for the day is bad or if we have a natural situation that causes cancellation. In case of cancellation, to ensure the safety of our clients and guides, the rules from Höfn - Local Guide Terms and Conditions apply concerning refund.


Health information of clients

To secure everyones safety it is very important for our guides to know about any underliyng diseases or conditions that could affect a clients ability to participate in our tours.  Be sure to make the appropriate arrangements do to your health condition (medicine etc.) and to let your guide know of any medical conditions and allergy you might have so he can respond appropriately in case of medical emergency.​

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